Online booking · for clinics on Krown

Patients book an open time from your real schedule

Open times come from your Krown calendar; the patient confirms on WhatsApp from their own number, then your team confirms in Krown.

  • Real open times from Krown
  • WhatsApp confirmation
  • Protection against fake requests
Online booking for patients on a computer

How it works

The same screens you will use — on your phone and on a computer.

  1. 1

    Pick a day, then a time

    From the clinic page the patient sees only real open times: working hours minus Krown appointments, held requests and closed days.

    Pick a day, then a time on a computer
    Pick a day, then a time on a phone
  2. 2

    Name, mobile and an optional reason

    International mobile number, a reason if they want and consent — the time is held for 60 minutes.

    Name, mobile and an optional reason on a computer
    Name, mobile and an optional reason on a phone
  3. 3

    Confirmed from the patient's own WhatsApp

    The patient sends a short code from the same number; the request then reaches the clinic's Krown, which confirms, moves or declines it.

    Confirmed from the patient's own WhatsApp on a computer
    Confirmed from the patient's own WhatsApp on a phone
  4. 4

    Your rules

    Days ahead, minimum notice, a daily limit, which doctors take bookings, auto-confirm and closed days — from «My practice».

    Your rules on a computer
    Your rules on a phone

Who it's for

Patients

Book a real open time without calling — and get a private link to follow it.

Clinics on Krown

Fill empty slots without extra phone calls.

Reception teams

Requests arrive in Krown with a notification for the whole team.

  • Web, iPhone and Android
  • One account for everything on DentX
  • English and Arabic

Questions

Which clinics can take online bookings?

Clinics linked to Krown that switched «Online booking for patients» on from «My practice».

How are fake bookings stopped?

The patient must confirm from the same WhatsApp number, with limits per number and per connection and a check against automated forms.

Where are the patient's details kept?

In the clinic's Krown only. DentX relays the request and keeps anonymous counters.

Can the patient cancel?

Yes — from the private link they receive, which also shows the status, time, address and map.

See it with your own practice

Create your account in a minute with your mobile number — then try it the way you would use it every day.

Try it